Identifying consumer-provider benefits in evaluations of consumer-delivered services

Psychiatr Rehabil J. 2002 Winter;25(3):281-8. doi: 10.1037/h0095014.

Abstract

Consumer-delivered services are different in many ways from traditional mental health services and require unique approaches to how they are studied. This includes attending to benefits to both consumer-providers as well as to program participants. A qualitative study was conducted to systematically examine consumer-provider benefits. A thematic analysis of interviews with 14 peer providers from Friends Connections, a peer-support program for persons with recurring mental health and substance use disorders, was conducted. Responses indicate that peer providers benefit from their roles as helpers, a finding consistent with the helper-therapy principle. Implications for research and policy are discussed.

Publication types

  • Research Support, U.S. Gov't, P.H.S.

MeSH terms

  • Adult
  • Community Participation*
  • Female
  • Health Personnel*
  • Humans
  • Mental Disorders / rehabilitation*
  • Mental Health Services*
  • Middle Aged
  • Workforce