Poor communication is common cause of errors

Healthcare Benchmarks Qual Improv. 2002 Aug;1(2):18-9.

Abstract

Identification of root causes, recommended strategies are at odds. The Joint Commission on Accreditation of Healthcare Organizations offers its own strategies for improving communications. Limiting verbal orders and strict read-back protocols can reduce errors.

MeSH terms

  • Communication*
  • Humans
  • Joint Commission on Accreditation of Healthcare Organizations
  • Medical Errors / prevention & control*
  • Medical Errors / statistics & numerical data
  • Outcome and Process Assessment, Health Care*
  • Risk Management / methods*
  • Time Factors
  • United States