An evaluation of the quality of COVID-19 websites in terms of HON principles and using DISCERN tool

Health Info Libr J. 2023 Dec;40(4):371-389. doi: 10.1111/hir.12454. Epub 2022 Aug 10.

Abstract

Background: As many people relied on information from the Internet for official scientific or academically affiliated information during the COVID-19 pandemic, the quality of information on those websites should be good.

Objective: The main purpose of this study was to evaluate a selection of COVID-19-related websites for the quality of health information provided.

Method: Using Google and Yahoo, 36 English language websites were selected, in accordance with the inclusion criteria. The two tools were selected for evaluation were the Health on the Net (HON) Code and the 16-item DISCERN tool.

Results: Most websites (39%) were related to information for the public, and a small number of them (3%) concerned screening websites in which people could be informed of their possible condition by entering their symptoms. The result of the evaluation by the HON tool showed that most websites were reliable (53%), and 44% of them were very reliable. Based on the assessment results of the Likert-based 16-item DISCERN tool, the maximum and minimum values for the average scores of each website were calculated as 2.44 and 4.25, respectively.

Conclusion: Evaluation using two widely accepted tools shows that most websites related to COVID-19 are reliable and useful for physicians, researchers and the public.

Keywords: content analysis; evaluation; pandemic; patient information; web sites.

MeSH terms

  • COVID-19*
  • Humans
  • Internet
  • Language
  • Pandemics
  • Physicians*