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Improving the assessment of (in)patients' satisfaction with hospital care.
Med Care. 2001 Mar;39(3):270-83. doi: 10.1097/00005650-200103000-00007.
Med Care. 2001.
PMID: 11242321
Assessing inpatients' satisfaction with hospital care: should we prefer evaluation or satisfaction ratings?
Hendriks AA, Vrielink MR, van Es SQ, De Haes HJ, Smets EM.
Hendriks AA, et al. Among authors: van es sq.
Patient Educ Couns. 2004 Oct;55(1):142-6. doi: 10.1016/j.pec.2003.11.006.
Patient Educ Couns. 2004.
PMID: 15477002
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Is personality a determinant of patient satisfaction with hospital care?
Hendriks AA, Smets EM, Vrielink MR, Van Es SQ, De Haes JC.
Hendriks AA, et al. Among authors: van es sq.
Int J Qual Health Care. 2006 Apr;18(2):152-8. doi: 10.1093/intqhc/mzi102. Epub 2006 Feb 10.
Int J Qual Health Care. 2006.
PMID: 16473922
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