Patient-focused care: key principles to restructuring

G K Moffitt; P B Daly; L Tracey; M Galloway; T C Tinstman

Patient-focused care: key principles to restructuring

Hosp Health Serv Adm. 1993 Winter;38(4):509-22.

Authors

G K Moffitt¹, P B Daly, L Tracey, M Galloway, T C Tinstman

Affiliation

¹ Bishop Clarkson Memorial Hospital, Omaha, NE 68105.

PMID: 10130610

Abstract

Patient-focused care (PFC) is a unique patient care delivery model that is becoming more popular in today's hospitals. Bishop Clarkson Memorial Hospital in Omaha, Nebraska, was one of the first hospitals to implement PFC. Clarkson used four principles to guide its pilot unit implementation--grouping similar patient populations, moving services closer to the patient, broadening staff skills, and simplifying processes. The four principles and their implementation are described; preliminary results are reported.

MeSH terms

Attitude of Health Personnel
Evaluation Studies as Topic
Guidelines as Topic
Hospital Bed Capacity, 300 to 499
Hospital Costs / statistics & numerical data
Hospital Restructuring / methods*
Hospital-Patient Relations*
Medical Staff, Hospital / psychology
Models, Organizational
Nebraska
Patient Advocacy / standards*
Patient Satisfaction / statistics & numerical data
Pilot Projects
Program Development / methods
Quality of Health Care*