An integrative model for organization-wide quality improvement: lessons from the field

Qual Manag Health Care. 1995 Summer;3(4):19-30. doi: 10.1097/00019514-199503040-00003.


This article describes a model of CQI that is designed to characterize the elements necessary for successfully improving quality at an organization-wide level; describe and understand the organizational dynamics in implementing an organization-wide effort; and aid in diagnosing and solving common implementation challenges. Three cases illustrate the model and how it can be used.

MeSH terms

  • Health Services Research
  • Hospitals, Religious / organization & administration
  • Hospitals, Religious / standards
  • Hospitals, Teaching / organization & administration
  • Hospitals, Teaching / standards
  • Medical Staff, Hospital
  • Models, Organizational*
  • Organizational Culture
  • Outcome Assessment, Health Care
  • Physician-Patient Relations
  • Planning Techniques
  • Total Quality Management / organization & administration*
  • United States