Abstract
This article describes a model of CQI that is designed to characterize the elements necessary for successfully improving quality at an organization-wide level; describe and understand the organizational dynamics in implementing an organization-wide effort; and aid in diagnosing and solving common implementation challenges. Three cases illustrate the model and how it can be used.
MeSH terms
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Health Services Research
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Hospitals, Religious / organization & administration
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Hospitals, Religious / standards
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Hospitals, Teaching / organization & administration
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Hospitals, Teaching / standards
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Medical Staff, Hospital
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Models, Organizational*
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Organizational Culture
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Outcome Assessment, Health Care
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Physician-Patient Relations
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Planning Techniques
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Total Quality Management / organization & administration*
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United States