Physician acceptance of new medical information systems: the field of dreams

Physician Exec. 1998 May-Jun;24(3):20-4.


Physicians often fail to embrace a complex information system, may not see its relevance to their practices, and are characteristically reluctant to invest the time and energy to be trained in its use. Why is widespread physician buy-in so difficult to achieve? From physicians overwhelmed with change to failing to begin with an adequate physician base of support, this article explores some of the reasons that physicians demonstrate little buy-in to this process and offers suggestions to help create a more successful implementation. Ways to build acceptance include acknowledging the importance of physicians as customers and training them early and often.

MeSH terms

  • Attitude to Computers*
  • Computer User Training
  • Creativity
  • Diffusion of Innovation
  • Humans
  • Management Information Systems*
  • Organizational Innovation
  • Patient Satisfaction
  • Physicians / psychology*
  • Pilot Projects
  • Practice Management, Medical*
  • Time Management
  • Total Quality Management
  • User-Computer Interface