Service excellence in health care
JAMA
.
1999 Oct 6;282(13):1281-3.
doi: 10.1001/jama.282.13.1281.
Authors
T Mayer
1
,
R J Cates
Affiliation
1
Department of Emergency Medicine, Georgetown University School of Medicine, Washington, DC, USA. mayerth@inova.com
PMID:
10517432
DOI:
10.1001/jama.282.13.1281
No abstract available
MeSH terms
Consumer Behavior
Humans
Patient Satisfaction
Physician-Patient Relations
Quality Assurance, Health Care*
Terminology as Topic*
United States