Quality of diagnostic services for cancer: a comparison of open access and conventional outpatient clinics

Int J Health Care Qual Assur Inc Leadersh Health Serv. 1999;12(2-3):87-91. doi: 10.1108/09526869910265075.

Abstract

Objective and study design: To assess quality of a quick and early diagnosis route (QED) by determining effectiveness and cost-effectiveness of five clinics compared with three conventional outpatient clinics. Prospective economic evaluation. Six-month cohort of all referrals (November 1996-April 1997).

Subjects: All referrals for suspected cancers of: upper gastro-intestinal tract; urinary tract, prostate and testis; skin.

Effectiveness: Median days saved between GP referral and date of: diagnostic appointment; consultant decision; intervention.

Results: GP referral to diagnostic appointment: QED was effective (median days) for all clinics. Diagnostic appointment to consultant decision: QED was effective for testicular and haematuria clinics. Consultant decision to intervention: QED was effective for haematuria, testicular and melanoma clinics.

Cost-effectiveness: Extra (incremental) NHS cost per patient diagnosed.

Results: Less than 5 Pounds per day saved between GP referral and diagnostic appointment for: endoscopy; haematuria; prostate; testicular; melanoma. Less than 3 Pounds per day saved between GP referral and consultant decision for: testicular; haematuria. Less than 3 Pounds per day saved between GP referral and intervention for: endoscopy; haematuria; testicular; melanoma.

Conclusion: A "quick and early" diagnostic route provides a higher quality service through improved effectiveness and cost-effectiveness compared to conventional outpatients.

Publication types

  • Comparative Study
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Cohort Studies
  • Cost-Benefit Analysis
  • Health Services Accessibility*
  • Hospitals, University
  • Humans
  • Mass Screening / economics
  • Mass Screening / standards
  • Neoplasms / diagnosis*
  • Oncology Service, Hospital / organization & administration
  • Oncology Service, Hospital / standards*
  • Oncology Service, Hospital / statistics & numerical data
  • Outpatient Clinics, Hospital / economics
  • Outpatient Clinics, Hospital / organization & administration
  • Outpatient Clinics, Hospital / standards*
  • Quality of Health Care
  • Referral and Consultation*
  • State Medicine / organization & administration
  • State Medicine / standards
  • Time Factors
  • United Kingdom