Telephone triage in Western Australia

Med J Aust. 2002 Feb 4;176(3):100-3. doi: 10.5694/j.1326-5377.2002.tb04313.x.


We describe the development and operations of the first large-scale Australian medical telephone triage centre. Studies have commenced to evaluate efficacy and safety of the service, as well as gauge the impact on demand for healthcare services.

MeSH terms

  • Hotlines
  • Humans
  • Nurse's Role*
  • Remote Consultation*
  • Telephone
  • Triage*
  • Western Australia