Capitation payment, length of visit, and preventive services: evidence from a national sample of outpatient physicians

Am J Manag Care. 2002 Apr;8(4):332-40.


Objective: To test the hypothesis that capitation payment to physicians reduces the length of physician-patient encounters but increases use of preventive and health counseling services.

Study design: Cross-sectional analysis of data from the National Ambulatory Medical Care Survey of outpatient physicians and their office staff (1997 and 1998).

Patients and methods: A random national sample of 46,320 ambulatory care visits was used. Weight-adjusted multivariate regression techniques were utilized to examine the effects of capitation on duration of physician visit and number of preventive and health counseling services.

Results: Physicians spent 5.6% less time (P < .01) with patients in capitated plans than with those in noncapitated plans. The effect of payment method on length of visit was 3.5 times stronger among physicians receiving only capitated payment, compared with physicians receiving only noncapitated payment. Patients in capitated plans were 17% more likely to receive health counseling services (P < .01) than patients in noncapitated plans. Patients under capitation were 3% more likely to receive preventive services compared to patients in non-health maintenance organizations, noncapitated plans (P < .05).

Conclusions: Capitation is associated with a modest decrease in the amount of time physicians spend with their patients and with increased receipt of preventive and health counseling services, on average. These trends are driven by physicians who receive capitated payment predominantly. Physicians with a mix of patients from capitated and noncapitated plans spend approximately equal time with each type of patient, which reflects an ethic of impartiality in medical judgment.

Publication types

  • Comparative Study
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Aged
  • Capitation Fee*
  • Cross-Sectional Studies
  • Evidence-Based Medicine
  • Health Maintenance Organizations
  • Health Services Research
  • Humans
  • Office Visits*
  • Outcome Assessment, Health Care
  • Physician-Patient Relations*
  • Preventive Health Services / economics
  • Preventive Health Services / organization & administration*
  • Sampling Studies
  • Time and Motion Studies
  • United States