Predictors and outcomes of workplace violence and aggression

J Appl Psychol. 2002 Jun;87(3):444-53. doi: 10.1037/0021-9010.87.3.444.

Abstract

The authors developed and assessed the psychometric properties of an instrument measuring risk for workplace violence and expanded a model linking (a) risk and experience of violence and aggression from the public and (b) experience of aggression from coworkers to emotional well-being, psychosomatic well-being, affective commitment, and turnover intentions. Using data from 254 employees representing 71 different occupations, the measure demonstrated acceptable within-occupation and 1-month test-retest reliability. The data supported the model and showed that public-initiated violence and aggression and coworker-initiated aggression were differentially associated with personal and organizational outcomes.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adolescent
  • Adult
  • Aged
  • Aggression*
  • Female
  • Humans
  • Male
  • Middle Aged
  • Surveys and Questionnaires
  • Violence*
  • Workplace*