Human factors error and patient monitoring

Physiol Meas. 2002 Aug;23(3):R111-32. doi: 10.1088/0967-3334/23/3/201.

Abstract

A wide range of studies have shown that human factors errors are the major cause of critical incidents that threaten patient safety in the medical environments where patient monitoring takes place, contributing to approximately 87% of all such incidents. Studies have also shown that good cognitively ergonomic design of monitoring equipment for use in these environments should reduce the human factors errors associated with the information they provide. The purpose of this review is to consider the current state of knowledge concerning human factors engineering in its application to patient monitoring. It considers the prevalence of human factors error, principles of good human factors design, the effect of specific design features and the problem of the measurement of the effectiveness of designs in reducing human factors error. The conclusion of the review is that whilst the focus of human factors studies has, in recent years, moved from instrument design to organizational issues, patient monitor designers still have an important contribution to make to improving the safety of the monitored patient. Further, whilst better psychological understanding of the causes of human factors errors will in future guide better human factors engineering, in this area there are still many practical avenues of research that need exploring from the current base of understanding.

Publication types

  • Review

MeSH terms

  • Durable Medical Equipment
  • Equipment and Supplies
  • Ergonomics / methods
  • Health Personnel / standards*
  • Humans
  • Medical Errors / methods*
  • Medical Errors / statistics & numerical data*
  • Risk Management / methods*
  • Risk Management / statistics & numerical data*