PIP: A situation analysis study was conducted by the National Family Planning Program of the Senegalese Ministry of Health and Social Action, with technical assistance from the Population Council's Africa OR/TA Project II, to evaluate the availability, functioning, and quality of family planning (FP) services at all 180 functional Service Delivery Points (SDPs) of Senegal's ten regions. Almost one-third of the SDPs had not received a supervisory visit in the seven months prior to the study, and an additional one-fifth had had no supervisory visits at all. 6% had written job descriptions for their personnel, 8% had a plan of activities, and 2% had an objective in terms of the number of clients to serve. Clinic infrastructure was generally satisfactory, although electricity and water were lacking in 30% of SDPs in rural areas. Six out of 87 SDPs in the urban sector had the minimum equipment needed. The majority of FP providers were midwives whose formal training had been limited to the management of pills and IUDs; 32% of providers had no training in administering injectables. Information, education, and communication materials were unavailable at most SDPs. 6% featured FP talks on site on the day of the research visit; six out of ten lacked a visible sign indicating the availability of FP services. On average, FP services were available four days a week, but 53% of the SDPs started services an hour late on the day of the research visit, and many were limited to four hours of service per day. 67% provided injectables, and 78% supplied IUDs. Inadequate management of contraceptive stock was partly responsible for method shortages. Records were incomplete. 81% of new clients had access to and obtained their preferred contraceptive method; however, other appropriate methods were not discussed during consultations, and counseling on method side effects was inadequate. 56% of new clients were asked about their reproductive intentions. Counseling regarding sexually transmitted diseases (STDs) and human immunodeficiency virus (HIV)/acquired immunodeficiency syndrome (AIDS) was practically nonexistent. Health problems found during FP consultations were rarely addressed. Non-medical barriers to the utilization of contraceptive methods existed in terms of age, parity, and marital status. Client waiting time was long, while consultation time was short. Most women had follow-up dates on their identification cards; 95% were told to return for supplies. The majority of clients were generally satisfied.