PIP: The three main actors in family planning services are the service providers, the service users, and the family planning methods. While the quality of care framework mainly addresses the provision of services and the providers, and has motivated and allowed service providers to assess and improve the services they offer, the quality concept is universally valid and may be applied to the use of methods and the methods themselves. The quality of family planning methods has, in fact, been a major issue in family planning since the pill scares of the late 1960s and the Dalkon Shield in the 1970s. Contraceptive research and development have, however, since improved the safety and efficacy of both existing and new methods. With the understanding that a client's perspective differs from that of a service provider, the paper discusses increasing clients' understanding of their bodies, reproduction, and sexuality; increasing clients' understanding about how different methods of family planning work and their effects on the body and fertility; increasing clients' skills in practicing family planning; acknowledging and supporting the use of traditional methods of family planning as legitimate; supporting family planning success as well as failure; integrating family planning information and use with STD/HIV awareness and prevention; and encouraging shared responsibility between men and women.