Improving primary care for patients with chronic illness

JAMA. 2002 Oct 9;288(14):1775-9. doi: 10.1001/jama.288.14.1775.


The chronic care model is a guide to higher-quality chronic illness management within primary care. The model predicts that improvement in its 6 interrelated components-self-management support, clinical information systems, delivery system redesign, decision support, health care organization, and community resources-can produce system reform in which informed, activated patients interact with prepared, proactive practice teams. Case studies are provided describing how components of the chronic care model have been implemented in the primary care practices of 4 health care organizations.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Chronic Disease / therapy*
  • Community Health Services
  • Continuity of Patient Care
  • Diabetes Mellitus / therapy
  • Disease Management*
  • Family Practice / organization & administration
  • Family Practice / standards
  • Group Practice
  • Health Maintenance Organizations
  • Health Resources
  • Health Services Accessibility
  • Humans
  • Information Systems
  • Models, Organizational*
  • Practice Guidelines as Topic
  • Primary Health Care* / organization & administration
  • Primary Health Care* / standards
  • Quality of Health Care
  • Self Care
  • United States