Improving primary care for patients with chronic illness: the chronic care model, Part 2

JAMA. 2002 Oct 16;288(15):1909-14. doi: 10.1001/jama.288.15.1909.


This article reviews research evidence showing to what extent the chronic care model can improve the management of chronic conditions (using diabetes as an example) and reduce health care costs. Thirty-two of 39 studies found that interventions based on chronic care model components improved at least 1 process or outcome measure for diabetic patients. Regarding whether chronic care model interventions can reduce costs, 18 of 27 studies concerned with 3 examples of chronic conditions (congestive heart failure, asthma, and diabetes) demonstrated reduced health care costs or lower use of health care services. Even though the chronic care model has the potential to improve care and reduce costs, several obstacles hinder its widespread adoption.

MeSH terms

  • Ambulatory Care / economics
  • Asthma / economics
  • Asthma / therapy
  • Chronic Disease / economics
  • Chronic Disease / therapy*
  • Diabetes Mellitus / economics
  • Diabetes Mellitus / therapy
  • Disease Management*
  • Health Care Costs
  • Health Services Research
  • Heart Failure / economics
  • Heart Failure / therapy
  • Hospitalization / economics
  • Humans
  • Models, Organizational*
  • Outcome and Process Assessment, Health Care*
  • Primary Health Care / economics
  • Primary Health Care / standards*
  • United States