Public information services in the field of communication disorders: comparison between teleservice and E-service

Telemed J E Health. Winter 2002;8(4):369-75. doi: 10.1089/15305620260507503.


This study evaluates the use of information services in the field of communication disorders by monitoring two communication disorders information services operated in Israel over 8-10 months. One was an E-service and the other was a teleservice. More women than men used the services. Approximately 85% of referrals were judged as appropriate and relevant to the field, and the majority of problems could be treated sufficiently through the service.

Publication types

  • Comparative Study

MeSH terms

  • Adolescent
  • Adult
  • Child
  • Child, Preschool
  • Communication Disorders / physiopathology
  • Communication Disorders / therapy*
  • Demography
  • Female
  • Humans
  • Information Services / statistics & numerical data*
  • Internet / statistics & numerical data*
  • Israel
  • Male
  • Remote Consultation / statistics & numerical data*