Downsizing in the public sector: Metro-Toronto's hospitals

J Health Organ Manag. 2003;17(6):438-56. doi: 10.1108/14777260310506597.

Abstract

This study has two objectives. First, to predict the outcomes of a public sector downsizing; second to measure effects of downsizing at organizational and inter-organizational levels. Primary data to assess the organizational level effects was collected through interviews with senior executives at two of Metro-Toronto's hospitals. Secondary data, to assess the inter-organizational effects, was collected from government documents and media reports. Due to the exploratory nature of the study's objectives a case study method was employed. Most institutional downsizing practices aligned with successful outcomes. Procedures involved at the inter-organizational level aligned with unsuccessful outcomes and negated organizational initiatives. This resulted in an overall alignment with unsuccessful procedures. The implication, based on private sector downsizings, is that the post-downsized hospital system was more costly and less effective.

Publication types

  • Evaluation Study

MeSH terms

  • Health Services Research
  • Hospital Administrators / psychology
  • Hospital Restructuring / organization & administration*
  • Hospitals, Public* / organization & administration
  • Hospitals, Urban* / organization & administration
  • Humans
  • Interviews as Topic
  • Models, Organizational
  • National Health Programs / organization & administration*
  • Ontario
  • Outcome Assessment, Health Care / standards
  • Personnel Downsizing / methods*
  • Personnel Downsizing / organization & administration
  • Private Sector
  • Public Sector
  • Surveys and Questionnaires
  • Workforce
  • Workload / economics