The roles of government in improving health care quality and safety

Jt Comm J Qual Saf. 2004 Jan;30(1):47-55. doi: 10.1016/s1549-3741(04)30006-7.

Abstract

Background: Discussions surrounding the role of government have been and continue to be a favorite American pastime. A framework is provided for understanding the 10 roles that government plays in improving health care quality and safety in the United States. Examples of proposed federal actions to reduce medical errors and enhance patient safety are provided to illustrate the 10 roles: (1) purchase health care, (2) provide health care, (3) ensure access to quality care for vulnerable populations, (4) regulate health care markets, (5) support acquisition of new knowledge, (6) develop and evaluate health technologies and practices, (7) monitor health care quality, (8) inform health care decision makers, (9) develop the health care workforce, and (10) convene stakeholders from across the health care system.

Conclusion: Government's responsibility to protect and advance the interests of society includes the delivery of high-quality health care. Because the market alone cannot ensure all Americans access to quality health care, the government must preserve the interests of its citizens by supplementing the market where there are gaps and regulating the market where there is inefficiency or unfairness. The ultimate goal of achieving high quality of care will require strong partnerships among federal, state, and local governments and the private sector. Translating general principles regarding the appropriate role of government into specific actions within a rapidly changing, decentralized delivery system will require the combined efforts of the public and private sectors.

MeSH terms

  • Federal Government*
  • Government Regulation*
  • Health Care Sector
  • Health Policy / legislation & jurisprudence*
  • Health Services Accessibility
  • Health Workforce
  • Humans
  • Medicaid
  • Medicare
  • Patient Advocacy
  • Public Health Administration
  • Quality Assurance, Health Care / legislation & jurisprudence*
  • Role
  • Safety Management / legislation & jurisprudence*
  • Social Responsibility*
  • Technology Assessment, Biomedical
  • United States