Internet gratifications and internet addiction: on the uses and abuses of new media

Cyberpsychol Behav. 2004 Aug;7(4):384-94. doi: 10.1089/cpb.2004.7.384.


Internet addiction has been identified as a pathological behavior, but its symptoms may be found in normal populations, placing it within the scope of conventional theories of media attendance. The present study drew upon fresh conceptualizations of gratifications specific to the Internet to uncover seven gratification factors: Virtual Community, Information Seeking, Aesthetic Experience, Monetary Compensation, Diversion, Personal Status, and Relationship Maintenance. With no parallel in prior research, Virtual Community might be termed a "new" gratification. Virtual Community, Monetary Compensation, Diversion, and Personal Status gratifications accounted for 28% of the variance in Internet Addiction Tendency. The relationship between Internet addiction and gratifications was discussed in terms of the formation of media habits and the distinction between content and process gratifications.

MeSH terms

  • Adolescent
  • Adult
  • Behavior, Addictive / diagnosis
  • Behavior, Addictive / psychology*
  • Female
  • Humans
  • Internet*
  • Male
  • Motivation*
  • Reinforcement, Psychology
  • Students / psychology
  • User-Computer Interface