The Shift Coupon: an innovative method to monitor adverse events

Abstract

Adverse events are one method of measuring hospital quality; however, collecting these data is problematic. This article reports findings from a study conducted to collect data about the occurrence of adverse events in the hospital setting using an instrument called the Shift Coupon. The results demonstrated the viability of the Shift Coupon to collect adverse events data and identified the most commonly reported adverse events and nurse-reported causes of adverse events.