Enhancing access to patient education information: a pilot usability study

AMIA Annu Symp Proc. 2005;2005:892.


Health care organizations are developing Web-based portals to provide patient access to personal health information and enhance patient-provider communication. This pilot study investigates two navigation models ("serial" and "menu-driven") for improving access to education materials available through a portal. There was a trend toward greater user satisfaction with the menu-driven model. Model preference was influenced by frequency of Web use. Results should aid in the improvement of existing portals and in the development of new ones.

Publication types

  • Comparative Study
  • Research Support, N.I.H., Extramural

MeSH terms

  • Attitude to Computers
  • Computer-Assisted Instruction*
  • Diabetes Mellitus
  • Female
  • Humans
  • Internet
  • Male
  • Patient Education as Topic / methods*
  • Patient Satisfaction
  • Pilot Projects