An evaluation of five bedside information products using a user-centered, task-oriented approach

J Med Libr Assoc. 2006 Oct;94(4):435-41, e206-7.

Abstract

Purpose: The paper compares several bedside information tools using user-centered, task-oriented measures to assist those making or supporting purchasing decisions.

Methods: Eighteen potential users were asked to attempt to answer clinical questions using five commercial products (ACP's PIER, DISEASEDEX, FIRSTConsult, InfoRetriever, and UpToDate). Users evaluated each tool for ease-of-use and user satisfaction. The average number of questions answered and user satisfaction were measured for each product.

Results: Results show no significant differences in user perceptions of content quality. However, user interaction measures (such as screen layout) show a significant preference for the UpToDate product. In addition, users found answers to significantly more questions using UpToDate.

Conclusion: When evaluating electronic products designed for use at the point of care, the user interaction aspects of a product become as important as more traditional content-based measures of quality. Actual or potential users of such products are appropriately equipped to identify which products rate the highest on these measures.

Publication types

  • Evaluation Study
  • Research Support, N.I.H., Extramural
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Consumer Behavior*
  • Databases, Bibliographic*
  • Databases, Factual*
  • Evidence-Based Medicine*
  • Female
  • Health Personnel
  • Humans
  • Library Surveys
  • Male
  • Middle Aged
  • Point-of-Care Systems*
  • User-Computer Interface