Coaching: a different approach to the nursing dilemma

Nurs Adm Q. 2007 Jan-Mar;31(1):43-9. doi: 10.1097/00006216-200701000-00012.


While the current nursing shortage continues, many new approaches from sign-on bonuses to "fast track training" are being suggested and implemented to ameliorate the situation. Yet, even with these expanded opportunities turnover is still too high. Recent studies suggest embedded factors called fit, links, and sacrifice exist between the employer and employees including nurses that account for current employees staying on their job. Creating a better understanding of embedded issues and creating an open but confidential environment to deal with conflict issues and job problems is suggested as a way to reduce turnover. A specific issue such as an unfavorable job assignment or more complex issues such as unmet expectations can cause conflict and job dissatisfaction. It is suggested that a coaching model can be used to understand the issues that create conflict and provide a method for resolution of job dissatisfaction.

Publication types

  • Review

MeSH terms

  • Attitude of Health Personnel*
  • Communication
  • Conflict, Psychological
  • Employee Grievances
  • Health Facility Environment / organization & administration
  • Health Knowledge, Attitudes, Practice
  • Humans
  • Interprofessional Relations*
  • Job Satisfaction*
  • Models, Psychological
  • Nurse Administrators* / organization & administration
  • Nurse Administrators* / psychology
  • Nurse's Role
  • Nursing Staff, Hospital* / organization & administration
  • Nursing Staff, Hospital* / psychology
  • Occupational Health
  • Organizational Culture
  • Personnel Administration, Hospital / methods
  • Personnel Selection / organization & administration
  • Personnel Turnover
  • Problem Solving
  • Social Support*
  • Workplace / organization & administration
  • Workplace / psychology