Cancer-related information sought by the general public: evidence from the National Cancer Institute's Cancer Information Service, 2002-2003

J Cancer Educ. Summer 2007;22(2):91-8. doi: 10.1007/BF03174355.


Background: We examined the main topics of inquiry (Subjects of Interaction-SOI) of calls made by the general public to the National Cancer Institute's Cancer Information Service's (CIS) 1-800-4-CANCER telephone information service.

Methods: We analyzed data from 37,620 callers to the CIS between September 2002 and August 2003. We conducted frequencies, chi-squares, and logistic regressions to ascertain sample characteristics and sociodemographic correlates of each SOI. Results. We found differences in discussion of the 7 main SOI by age, sex, ethnicity, race, and education.

Conclusions: Findings inform the CIS' and other organizations' efforts to develop and disseminate cancer information.

Publication types

  • Research Support, N.I.H., Extramural

MeSH terms

  • Adult
  • Female
  • Health Education*
  • Humans
  • Information Services / statistics & numerical data*
  • Male
  • Middle Aged
  • Multivariate Analysis
  • National Institutes of Health (U.S.)
  • Neoplasms*
  • Socioeconomic Factors
  • United States