Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2007 Dec;16 Suppl 1(Suppl 1):i65-70.
doi: 10.1136/tc.2006.019786.

Is a statewide tobacco quitline an appropriate service for specific populations?

Julie E Maher  1 , Kristen Rohde, Clyde W Dent, Michael J Stark, Barbara Pizacani, Michael J Boysun, Julia A Dilley, Patricia L Yepassis-Zembrou
Affiliations

Is a statewide tobacco quitline an appropriate service for specific populations?

Julie E Maher et al. Tob Control. 2007 Dec.

Abstract

Objective: To assess whether smoking quit rates and satisfaction with the Washington State tobacco quitline (QL) services varied by race/ethnicity, socioeconomic status, area of residence (that is, urban versus non-urban), or sex of Washington QL callers.

Methods: From October 2004 into October 2005, we conducted telephone surveys of Washington QL callers about three months after their initial call to the QL. Analyses compared 7-day quit rates and satisfaction measures by race/ethnicity, education level, area of residence and sex (using alpha = 0.05).

Results: We surveyed half (n = 1312) of the 2638 adult smokers we attempted to contact. The 7-day quit rate among survey participants at the 3-month follow-up was 31% (CI: 27.1% to 34.2%), 92% (CI: 89.9% to 94.1%) were somewhat/very satisfied overall with the QL programme, 97% (CI: 95.5% to 98.2%) indicated that they would probably/for sure suggest the QL to others and 95% (CI: 92.9% to 96.4%) were somewhat/very satisfied with the QL specialist. Quit rate did not vary significantly by race/ethnicity, education level, area of residence or sex. Satisfaction levels were high across subpopulations. Almost all participants (99%) agreed that they were always treated respectfully during interactions with QL staff.

Conclusions: The Washington QL appeared effective and well received by callers from the specific populations studied. States choosing to promote their QL more aggressively should feel confident that a tobacco QL can be an effective and well received cessation service for smokers who call from a broad range of communities.

PubMed Disclaimer

Conflict of interest statement

Competing interests: none.

Similar articles

See all similar articles

Cited by

See all "Cited by" articles

References

    1. Centers for Disease Control and Prevention Best practices for comprehensive tobacco control programs—August 1999. Atlanta GA: US Department of Health and Human Services, Centers for Disease Control and Prevention, National Center for Chronic Disease Prevention and Health Promotion, Office on Smoking and Health, August 1999, Available at http://www.cdc.gov/tobacco/tobacco_control_programs/stateandcommunity/be... (Accessed June 18, 2007 )
    1. Fiore M C, Bailey W C, Cohen S J.et alTreating tobacco use and dependence. Clinical practice guideline. Rockville, MD: US Department of Health and Human Services, Public Health Service, 2000
    1. Task Force on Community Preventive Services Recommendations regarding interventions to reduce tobacco use and exposure to environmental tobacco smoke. Am J Prev Med. 2001;20(2s):10–5. Available at http://www.thecommunityguide.org/tobacco/default.htm (Accessed 26 May 2007) - PubMed
    1. Cummins S E, Bailey L, Campbell S.et al Tobacco cessation quitlines in North America: a descriptive study. Tob Control 200716(Suppl)i9–15. - PMC - PubMed
    1. Washington State Department of Health Tobacco Prevention and Control Program Progress Report: March 2007. DOH Pub 345‐310 (3/07). Olympia, Washington: Washington State Department of Health. 2007. Available at: http://www.doh.wa.gov/Tobacco/ (Accessed 26 May 2007.)

Publication types

MeSH terms