Empathy: improving the quality of the genitourinary medicine consultation

Int J STD AIDS. 2008 Feb;19(2):73-6. doi: 10.1258/ijsa.2007.007223.


The interaction between patient and practitioner remains core to the provision of medical care. Physicians who display a warm, friendly and reassuring manner during their consultations are reported to be more effective in their delivery of care, with empathy, in particular, emerging as a key factor. This paper examines the concept of empathy and discusses how this may be achieved, with particular emphasis on the genitourinary medicine consultation.

Publication types

  • Review

MeSH terms

  • Attitude of Health Personnel*
  • Empathy*
  • Humans
  • Physician-Patient Relations*
  • Referral and Consultation / trends*
  • Reproductive Medicine / standards*