An integrative medicine patient care model and evaluation of its outcomes: the University of Michigan experience

J Altern Complement Med. 2008 Sep;14(7):821-6. doi: 10.1089/acm.2008.0154.


Background: The demand for integrative medicine care is increasing rapidly among patient consumers, yet the integrative medicine model is not the norm in clinical practice, nor is this approach a focus in traditional medical schools. Furthermore, patient well-being and satisfaction outcomes within an integrative care model are not common in the literature.

Objectives: The purpose of this paper is to offer a summary of a model of integrative medicine patient care and its evaluation and outcomes from the University of Michigan Integrative Medicine Clinic.

Methods: Using three tools to evaluate patient outcomes and satisfaction, statistically significant outcomes were noted. The SF-12 showed positive change in the physical component score, the Holistic Health Questionnaire showed improvements in all of the subscales of body, mind, and spirit, and a unique Integrative Medicine Patient Satisfaction Tool suggested high satisfaction with an integrative approach to care.

Conclusions: Findings, limitations, and implications are discussed.

Publication types

  • Evaluation Study
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Aged
  • Attitude to Health
  • Complementary Therapies / organization & administration*
  • Delivery of Health Care, Integrated / organization & administration*
  • Female
  • Health Knowledge, Attitudes, Practice*
  • Holistic Health
  • Humans
  • Male
  • Michigan / epidemiology
  • Middle Aged
  • Models, Organizational
  • Patient Acceptance of Health Care / statistics & numerical data*
  • Patient Education as Topic / organization & administration*
  • Patient Satisfaction / statistics & numerical data*
  • Program Evaluation
  • Quality Assurance, Health Care
  • Total Quality Management / organization & administration
  • Universities / organization & administration