Engaging patients in health care: an empirical study of the role of engagement on attitudes and action

Patient Educ Couns. 2009 Jan;74(1):84-90. doi: 10.1016/j.pec.2008.07.055. Epub 2008 Sep 13.

Abstract

Objective: Identify the role of engaging people affected by cancer in service development in influencing healthcare professionals and service-users' attitudes toward, and enactment of, engagement.

Methods: Focus group discussions with healthcare professionals and people affected by lung cancer, prior to and following an intervention where lung cancer teams were supported to engage with patients and family members.

Results: Staff and people affected by cancer who participated displayed more positive attitudes toward involvement than those who did not participate.

Conclusion: Progressing the involvement agenda requires the use of supported, small scale, projects where staff and patients/family members can develop their skills and knowledge of involvement.

Practice implications: Doing patient engagement work is a vital step toward changing attitudes and actions toward the involvement agenda.

Publication types

  • Evaluation Study
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Attitude of Health Personnel*
  • Cooperative Behavior
  • Focus Groups
  • Health Knowledge, Attitudes, Practice
  • Health Services Needs and Demand
  • Humans
  • Lung Neoplasms / psychology*
  • Lung Neoplasms / therapy
  • Models, Organizational
  • Motivation
  • Organizational Innovation
  • Outcome and Process Assessment, Health Care / organization & administration
  • Patient Care Team / organization & administration
  • Patient Participation / methods
  • Patient Participation / psychology*
  • Power, Psychological
  • Professional-Patient Relations
  • Program Development
  • Program Evaluation
  • Role*
  • State Medicine / organization & administration*
  • Total Quality Management / organization & administration*
  • United Kingdom