Information technology from novice to expert: implementation implications

J Nurs Manag. 2008 Sep;16(6):692-9. doi: 10.1111/j.1365-2834.2007.00829.x.

Abstract

Aims: This paper explores how the Novice-to-Expert Nursing Practice framework can illuminate the challenges of and opportunities in implementing information technology (IT), such as clinical decision support systems (CDSS), in nursing practice.

Background: IT implementation in health care is increasing; however, substantial costs and risks remain associated with these projects.

Evaluation: The theoretical framework of Novice-to-Expert Nursing Practice was applied to current design and implementation literature for CDSS.

Key issues: Organizational policies and CDSS design affect implementation and user adoption.

Conclusions: Nursing CDSS can improve the overall quality of care when designed for the appropriate end-user group and based on a knowledge base reflecting nursing expertise.

Implications for nursing management: Nurse administrators can positively influence CDSS function and end-user acceptance by participating in and facilitating staff nurse involvement in IT design, planning and implementation. Specific steps for nurse administrators and managers are included in this paper.

Publication types

  • Review

MeSH terms

  • Attitude of Health Personnel
  • Attitude to Computers
  • Career Mobility
  • Computer Literacy
  • Computer User Training
  • Decision Support Systems, Clinical / organization & administration*
  • Diffusion of Innovation
  • Education, Nursing, Continuing
  • Humans
  • Models, Nursing*
  • Needs Assessment / organization & administration
  • Nurse Administrators / education
  • Nurse Administrators / organization & administration
  • Nurse Administrators / psychology
  • Nurse's Role* / psychology
  • Nursing Informatics / education
  • Nursing Informatics / organization & administration*
  • Nursing Staff / education
  • Nursing Staff / organization & administration
  • Nursing Staff / psychology
  • Organizational Policy
  • Professional Competence*
  • Systems Integration
  • User-Computer Interface
  • Vocabulary, Controlled