Cardiac EASE (Ensuring Access and Speedy Evaluation)--design of a single point of entry and a multidisciplinary team to reduce waiting times in the Canadian health care system

Healthc Manage Forum. Autumn 2008;21(3):35-40. doi: 10.1016/S0840-4704(10)60273-6.


Out-patient cardiac consultation in academic group practices often lacks a coordinated intake process, making it difficult to perform prospective testing or to direct undifferentiated consultations to the cardiologist with the shortest waiting list. We created a programmatic approach, with a single point of entry to improve the efficiency of cardiology consultation, without departing from the Canada Health Act. The purpose of this paper is to describe the design of Cardiac EASE.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Alberta / epidemiology
  • Cardiology Service, Hospital / organization & administration*
  • Cardiology Service, Hospital / statistics & numerical data
  • Cardiovascular Diseases / diagnosis*
  • Cardiovascular Diseases / epidemiology
  • Cardiovascular Diseases / therapy*
  • Efficiency, Organizational
  • Health Services Accessibility / organization & administration*
  • Hospitals, University / statistics & numerical data
  • Humans
  • Models, Organizational
  • National Health Programs
  • Organizational Case Studies
  • Patient Care Team*
  • Program Development
  • Referral and Consultation / organization & administration*
  • Referral and Consultation / statistics & numerical data
  • Remote Consultation / organization & administration*
  • Time Management
  • Triage
  • Waiting Lists