Children's Perceptions of Healthcare Survey

Nurs Adm Q. 2009 Jan-Mar;33(1):26-31. doi: 10.1097/01.NAQ.0000343345.70666.6d.


Background: Few validated pediatric tools exist to directly gather data about children's perceptions of their own healthcare; parent surveys are typically used as proxies. A psychometrically sound, child-focused survey captures children's unique perceptions for quality improvement.

Objectives: This study developed and evaluated reliability of a survey, assessed score differences by children's age, and compared the responses of children and parents.

Method: The Children's Perceptions of Healthcare Survey was developed for inpatient and outpatient quality improvement. Following expert review, the tool was administered to 237 parent-child dyads at the time of discharge from an inpatient pediatric unit (n = 121) and after outpatient clinic visits (n = 116). Responses were analyzed and compared.

Results: Internal consistency reliability for the tool was high (child/adolescents: alpha = .84; parents: alpha = .86), with no significant differences by child age or child gender. Parent and child scores were significantly correlated (r = 0.29, P < .001). About half of parents' scores were higher than their children's scores.

Discussion: This tool worked well to collect data from a wide age range of children across healthcare settings. Children's perceptions were unique; involving children in care assessment is worthwhile and captures insights missed when only parents are surveyed. The Children's Perceptions of Healthcare Survey is a valid, psychometrically sound tool to capture children's unique perspectives regarding their healthcare and may be useful for system quality improvement.

Publication types

  • Research Support, Non-U.S. Gov't
  • Validation Study

MeSH terms

  • Adolescent
  • Child
  • Child Welfare
  • Child, Preschool
  • Female
  • Health Care Surveys
  • Humans
  • Male
  • Patient Satisfaction*
  • Pediatric Nursing*
  • Psychometrics
  • Quality Indicators, Health Care / standards
  • Quality Indicators, Health Care / statistics & numerical data*
  • Reproducibility of Results
  • Social Perception*
  • Surveys and Questionnaires