Building the business case for patient-centered care

Healthc Financ Manage. 2008 Mar;62(3):80-5.


Hospitals that provide patient-centered care reap a number of financial benefits, including: Reduced length of stay. Lower cost per case. Decreased adverse events. Higher employee retention rates. Reduced operating costs. Decreased malpractice claims. Increased market share.

MeSH terms

  • Diffusion of Innovation
  • Financial Management, Hospital*
  • Patient-Centered Care / economics*
  • Persuasive Communication*