Making high-quality, patient-centered care a reality

J Ambul Care Manage. 2009 Jan-Mar;32(1):3-7. doi: 10.1097/01.JAC.0000343118.23091.8a.


The Institute for Healthcare Improvement and others have spent a decade transforming the concept of patient-centered care from the realm of idea to the reality of practice. In this introduction, we provide a summary of this transformation, and the practical steps practices and health systems can take to make their transition to providing more patient-centered care.

MeSH terms

  • Ambulatory Care Facilities / organization & administration*
  • Patient-Centered Care / organization & administration
  • Patient-Centered Care / standards*
  • Quality Control*
  • Self Care