Bedside handover: quality improvement strategy to "transform care at the bedside"

J Nurs Care Qual. Apr-Jun 2009;24(2):136-42. doi: 10.1097/01.NCQ.0000347450.90676.d9.

Abstract

This quality improvement project implemented bedside handover in nursing. Using Lewin's 3-Step Model for Change, 3 wards in an Australian hospital changed from verbal reporting in an isolated room to bedside handover. Practice guidelines and a competency standard were developed. The change was received positively by both staff and patients. Staff members reported that bedside handover improved safety, efficiency, teamwork, and the level of support from senior staff members.

Publication types

  • Evaluation Study

MeSH terms

  • Attitude of Health Personnel
  • Communication*
  • Continuity of Patient Care / organization & administration*
  • Humans
  • Models, Nursing
  • Models, Organizational
  • Nursing Evaluation Research
  • Nursing Staff, Hospital / organization & administration
  • Nursing Staff, Hospital / psychology
  • Organizational Innovation
  • Outcome Assessment, Health Care
  • Patient Care Planning / organization & administration
  • Patient-Centered Care / organization & administration
  • Patients' Rooms*
  • Practice Guidelines as Topic
  • Program Development
  • Program Evaluation
  • Queensland
  • Safety Management / organization & administration
  • Time Management
  • Total Quality Management / organization & administration*