Model for Improvement - Part Two: Measurement and Feedback for Quality Improvement Efforts

Pediatr Clin North Am. 2009 Aug;56(4):779-98. doi: 10.1016/j.pcl.2009.05.012.

Abstract

Measurement and feedback are fundamental to quality improvement. There is a knowledge gap among health care professionals in knowing how to measure the impact of their quality improvement projects and how to use these data to improve care. This article presents a pragmatic approach to measurement and feedback for quality improvement efforts in local health care settings, such as hospitals or clinical practices. The authors include evidence-based strategies from health care and other industries, augmented with practical examples from the authors' collective years of experience designing measurement and feedback strategies.

MeSH terms

  • Adult
  • Child
  • Delivery of Health Care / standards*
  • Efficiency, Organizational
  • Feedback*
  • Hospitals, Pediatric* / standards
  • Hospitals, Pediatric* / statistics & numerical data
  • Hospitals, Pediatric* / trends
  • Humans
  • Leadership
  • Middle Aged
  • Models, Organizational*
  • Organizational Innovation
  • Outcome and Process Assessment, Health Care / methods*
  • Pediatrics* / organization & administration
  • Pediatrics* / standards
  • Pediatrics* / trends
  • Practice Patterns, Physicians' / organization & administration*
  • Practice Patterns, Physicians' / standards
  • Practice Patterns, Physicians' / trends
  • Quality Assurance, Health Care* / organization & administration
  • Quality Assurance, Health Care* / standards
  • Quality Assurance, Health Care* / trends
  • Quality Indicators, Health Care*
  • Quality of Health Care / organization & administration
  • Quality of Health Care / standards
  • Quality of Health Care / trends
  • United States