Development of a hand-held computer platform for real-time behavioral assessment of physicians and nurses

J Biomed Inform. 2010 Feb;43(1):75-80. doi: 10.1016/j.jbi.2009.08.011. Epub 2009 Aug 22.


We developed a hand-held data collection tool to facilitate real-time collection of data on the factors that affect hospital staff performance. To assure high-yield of data from busy clinicians, the design objectives included low response burden, the ability to collect complex real-time data in dynamic work environments, and automated data integration. Iterative user-centered design of custom interfaces resulted in a dynamic intuitive platform where branching logic was applied to present a series of survey questions dependent on the participant's responses. Over a 12-month period, 304 inpatient physicians and nurses completed (with minimal initial training) a total of 11,381 survey responses. For randomly timed repeated survey prompts, complete (73%) or partial (12%) responses were obtained in a median time of 96s.

Publication types

  • Research Support, U.S. Gov't, Non-P.H.S.
  • Research Support, U.S. Gov't, P.H.S.

MeSH terms

  • Attitude of Health Personnel
  • Computers
  • Computers, Handheld
  • Data Collection / methods*
  • Electric Power Supplies
  • Equipment Design
  • Hospital Information Systems*
  • Humans
  • Nurse-Patient Relations
  • Nurses*
  • Physician-Patient Relations
  • Physicians*
  • Reproducibility of Results
  • Software
  • User-Computer Interface