Community pharmacists' perceptions of medicines use reviews and quality assurance by peer review

Pharm World Sci. 2010 Jun;32(3):381-5. doi: 10.1007/s11096-010-9381-1. Epub 2010 Mar 28.


Objectives: To explore existing mechanism to ensure quality assurance of medicine use reviews (MURs), and to identify those parameters of an MUR that community pharmacists consider as indicators of quality.

Setting: Community pharmacists undertaking MURs in Cornwall, United Kingdom.

Method: A questionnaire was developed to investigate pharmacists' attitudes towards MURs and towards quality assurance of MURs. Questionnaires were distributed during December 2008 to a sample of pharmacists in Cornwall accredited to provide the service. Main outcome measures Community pharmacists' attitudes towards quality assurance of MURs.

Results: Fifty completed questionnaires were returned, a third of which were from locum pharmacists. The most frequently reported determinant for undertaking an MUR was the pharmacist's judgement. Company policy to deliver MURs was acknowledged as a potential indicator of a sub-optimal MUR. Pharmacists shared a common sense of what constitutes a "poor" MUR but not what defines a quality one.

Conclusion: For peer review to operate as an effective mechanism to assure quality of MURs, pharmacists need to develop an effective forum to share their practice experiences.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Attitude of Health Personnel*
  • Community Pharmacy Services / standards*
  • Drug Utilization Review / standards*
  • Humans
  • Peer Review / standards*
  • Perception
  • Pharmacists / standards*
  • Professional Role
  • Quality Assurance, Health Care / standards*
  • Surveys and Questionnaires / standards