Caring for Our Own: Deploying a Systemwide Second Victim Rapid Response Team

Jt Comm J Qual Patient Saf. 2010 May;36(5):233-40. doi: 10.1016/s1553-7250(10)36038-7.

Abstract

A unique rapid response system was designed to provide social, psychological, emotional, and professional support for health care providers who are "second victims"--traumatized as a result of their involvement in an unanticipated adverse event, medical error, or patient-related injury.

MeSH terms

  • Academic Medical Centers
  • Data Collection
  • Health Personnel / psychology*
  • Hospital Rapid Response Team / organization & administration*
  • Humans
  • Interviews as Topic
  • Organizational Policy
  • Stress, Psychological*