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. 2010 May-Jun;32(3):23-31.
doi: 10.1111/j.1945-1474.2010.00092.x.

Does pediatric patient-centeredness affect family trust?

Stephen J Aragon  1 , Laura McGuinn, Stefoni A Bavin, Sabina B Gesell
Affiliations

Does pediatric patient-centeredness affect family trust?

Stephen J Aragon et al. J Healthc Qual. 2010 May-Jun.

Erratum in

  • J Healthc Qual. 2010 Nov-Dec;32(6):70

Abstract

Despite its recognition as a key dimension of healthcare quality, it is often unclear what exactly patient-centeredness means. A generally accepted measurement model of patient-centeredness is still nonexistent, current operational definitions lack sufficient specificity to inform providers how it relates to outcomes, and the influence of patient-centeredness on pediatric patients and families has not been quantified. This study demonstrates that patient-centeredness is a measurable ability of pediatricians that increases family trust. As an ability, it is teachable. The study offers an evidence-based model for future research with specific implications for quality measurement and improvement in the outpatient pediatrician's office.

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Figures

Figure 1
Figure 1
The Primary Provider Theory
Figure 2
Figure 2
Hypothesized Pediatric Patient-Centeredness Model
Figure 3
Figure 3
Standardized Results
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