Nursing assistant walking report at change of shift

J Nurs Care Qual. Jul-Sep 2010;25(3):261-5. doi: 10.1097/NCQ.0b013e3181c97ffb.


Change of shift is a time when nurses and nursing assistants are less visible to their patients. By instituting a walking report by nursing assistants, there was an improvement in patient satisfaction related to call light responsiveness, reduction in falls, decrease in call light use, and improved call light response time by the staff. Pressure ulcer rates did not change.

MeSH terms

  • Accidental Falls / prevention & control
  • Communication*
  • Continuity of Patient Care / organization & administration*
  • Humans
  • Nurse-Patient Relations
  • Nursing Assistants / organization & administration*
  • Nursing Staff, Hospital / organization & administration
  • Patient Care Planning / organization & administration*
  • Patient Satisfaction*
  • Pressure Ulcer / nursing