Using electronic medical records to teach patient-centered care

Am J Pharm Educ. 2010 May 12;74(4):71. doi: 10.5688/aj740471.


Objective: To develop, implement, and evaluate the use of electronic medical records (EMRs) in disease state management activities to teach pharmacy students patient-centered care skills.

Design: Faculty created 12 patient cases and an EMR for each simulated patient. Students used the information in the EMR to confirm the presence of a disease in their patient; to design and monitor an evidence-based patient-centered care plan, and document their assessment, medication, and monitoring recommendations; and to follow up in a SOAP (subjective, objective, assessment, plan) note format within the EMR.

Assessment: A precourse and postcourse survey instrument was administered to assess students' perceived gains in knowledge and attitudes regarding the use of EMRs for learning patient-centered care skills. A grading rubric was used to evaluate each SOAP note.

Conclusion: Implementation of disease state management activities involving EMRs improved pharmacy students' patient care skills.

Keywords: SOAP; electronic medical record; patient simulation; patient-centered care; pharmaceutical care; simulation.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Attitude of Health Personnel
  • Clinical Competence
  • Education, Pharmacy / methods*
  • Educational Measurement
  • Electronic Health Records*
  • Patient-Centered Care / methods*
  • Pharmaceutical Services
  • Students, Pharmacy
  • Teaching