Systematic review of factors influencing the adoption of information and communication technologies by healthcare professionals

J Med Syst. 2012 Feb;36(1):241-77. doi: 10.1007/s10916-010-9473-4. Epub 2010 Mar 30.


This systematic review of mixed methods studies focuses on factors that can facilitate or limit the implementation of information and communication technologies (ICTs) in clinical settings. Systematic searches of relevant bibliographic databases identified studies about interventions promoting ICT adoption by healthcare professionals. Content analysis was performed by two reviewers using a specific grid. One hundred and one (101) studies were included in the review. Perception of the benefits of the innovation (system usefulness) was the most common facilitating factor, followed by ease of use. Issues regarding design, technical concerns, familiarity with ICT, and time were the most frequent limiting factors identified. Our results suggest strategies that could effectively promote the successful adoption of ICT in healthcare professional practices.

Publication types

  • Review
  • Systematic Review

MeSH terms

  • Attitude of Health Personnel*
  • Attitude to Computers*
  • Environment
  • Health Personnel*
  • Humans
  • Information Systems*
  • Time Factors

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