Achieving quality improvement in the nursing home: influence of nursing leadership on communication and teamwork

J Nurs Care Qual. Jul-Sep 2011;26(3):236-42. doi: 10.1097/NCQ.0b013e31820e15c0.


Leadership, communication, and teamwork are essential elements of organizational capacity and are linked to organizational performance. How those organizations actually achieve improved performance, however, is not clearly understood. In this comparative case study, nursing leadership who facilitated open communication and teamwork achieved improvement while nursing leadership who impeded open communication and teamwork did not.

Publication types

  • Comparative Study
  • Research Support, U.S. Gov't, P.H.S.

MeSH terms

  • Communication
  • Efficiency, Organizational*
  • Humans
  • Interprofessional Relations
  • Leadership*
  • Medication Errors / nursing
  • Medication Errors / prevention & control
  • Nursing Homes / organization & administration*
  • Organizational Culture
  • Quality Improvement*