Building a medical home around the patient: what it means for behavior

Abstract

A great deal has already been written on "patient-centered health care." This article aims to organize and make readily visible some of that work in context of the "patient-centered medical home" (PCMH). Patient-centered provider and patient behaviors are both required if PCMH is to become a successful innovation in practice. These behaviors are shown together on one page as dimensions of patient centeredness. A medical home that achieves patient-centered results will require different behaviors and attitudes from both patients and providers.