Does missed nursing care predict job satisfaction?

J Healthc Manag. 2011 Mar-Apr;56(2):117-31; discussion 132-3.


This study explores the impact of missed nursing care (required patient care that is omitted) on job satisfaction of nursing personnel. Data from 3,135 registered nurses (RNs) and 939 nursing assistants (NAs) on 110 patient care units in ten midwestern hospitals revealed that nursing staff who perceived less missed nursing care on the patient care unit where they work are more satisfied in their current position and occupation. Perceptions of staffing adequacy also significantly predicted both satisfaction variables. Focused interventions aimed at decreasing missed care and ensuring staffing adequacy are needed to improve job satisfaction and patient care.

MeSH terms

  • Adult
  • Female
  • Health Care Surveys
  • Humans
  • Job Satisfaction*
  • Male
  • Middle Aged
  • Midwestern United States
  • Nursing Care*
  • Nursing Staff, Hospital / psychology*
  • Young Adult