Destructive managerial leadership and psychological well-being among employees in Swedish, Polish, and Italian hotels

Work. 2011;39(3):267-81. doi: 10.3233/WOR-2011-1175.

Abstract

Objective: The aim of this cross-sectional exploratory study was to investigate destructive managerial leadership in the hotel industry in Sweden, Poland, and Italy in relation to psychological well-being among employees.

Methods and participants: 554 questionnaires were collected from employees in all occupational groups within hotels. The Copenhagen Psychosocial Questionnaire (COPSOQ) measured working conditions, particularly iso-strain or high work demands combined with low control and poor social support, and psychological well-being, defined in terms of mental health, vitality, and behavioural stress. Items adapted from the Global Leadership and Organisational Behaviour Effectiveness (GLOBE) research program questionnaire measured autocratic, malevolent, and self-centred leadership styles. Differences in ratings between countries were estimated, as well as the relationship between destructive managerial leadership on an organisation level and employee psychological well-being on an individual level. The relationship between destructive leadership and psychological well-being among employees was adjusted for employees' reported iso-strain.

Results: Autocratic and malevolent leadership were at the organisation level related to low vitality among employees and self-centred leadership was significantly associated with poormental health, low vitality, and high behavioural stress. Autocratic and malevolent leadership were more strongly related to iso-strain than was self-centred leadership. Variations in leadership practice between countries were seen in autocratic and malevolent leadership.

Conclusion: This exploratory study suggests a significant association between destructive managerial leadership on the organisation level and poor psychological well-being among employees on an individual level. Interventions to decrease iso-strain and enhance psychological well-being among employees could be directed at an organisation level.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Administrative Personnel / psychology*
  • Adult
  • Aged
  • Aggression / psychology*
  • Cross-Sectional Studies
  • Female
  • Humans
  • Interprofessional Relations*
  • Italy
  • Leadership*
  • Male
  • Middle Aged
  • Personal Satisfaction*
  • Personnel Management
  • Poland
  • Surveys and Questionnaires
  • Sweden
  • Young Adult