Enhancing patient flow in an acute care hospital: successful strategies at the Juravinski Hospital

Healthc Q. 2011;14(3):66-74. doi: 10.12927/hcq.2011.22492.


This article shares the experiences of one acute care hospital as it made a concerted effort through a corporate initiative to improve patient throughput and quality of care despite competing demands and constrained resources. Organizational structures and specialized resources were employed to collect, analyze and use data in order to improve flow and access to care. The successes and lessons learned from this corporate initiative are summarized and may provide useful insights.

MeSH terms

  • Efficiency, Organizational*
  • Emergency Service, Hospital / organization & administration*
  • Humans
  • Ontario
  • Organizational Case Studies
  • Patient Transfer / standards*
  • Quality Assurance, Health Care / organization & administration