This article emphasizes the importance of a good communication between patients and health professionals. It focuses on how patients feels during the cancer journey and how professionals should behave to them. It also go through the different dilemmas and conflicts health professionals may come across in their interaction with patients and it suggests different ways about how those dilemmas can be resolved. The main idea of this article is the fact that health professionals-whether physicians, nurses or psychologists-need to focus on and improve, if necessary, their communication with patients; basically, learn how to unite the humanistic side of care with the technical side; how to be professionals without losing their humanistic identity.